Welcome to www.callstranslator.com
These terms and conditions outline the rules and regulations for the use of Calls Translator, Corp´s (the “Company”) Website and mobile Application, located at callstranslator.com.
By accessing this website and we assume you accept these terms and conditions. Do not continue to use www.callstranslator.com or callstranslator mobile App if you do not agree to take all of the terms and conditions stated on this page.
The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: “Client”, “You” and “Your” refers to you, the person long on this website and compliant to the company´s terms and conditions. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client´s needs in respect of provision of the Company´s stated services, in accordance with and subject to, prevailing law of The United States of America (USA). Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.
All calls, texts, messaging, etc are made via local Wi-fi or cell phone networks, which may affect your data plans.
Translations conducted in real time will be made via automatic servers and all users agree to speak in short phrases, clear and translatable language ( ie languages offered by our servers).
For email translations every 100 words shall be the equivalent of one full and complete email translation.
Charges for use of Application/Plans
Charges for the use of the App occur after each use of the application (see usage plans), the download of the App is free. All charges are in US dollars.
The cost of monthly plans include some telecommunication networks but not all, the user may need to add money to the account if the user decides to call to places that the plan doesn’t cover, Video calls from app to app and calls from app to app are cover by the cost of the monthly plan.
Cancellations can be made 3 days after the purchase of a plan if the user did not purchase a plan with phone line included.
Monthly plans are non-refundable if the user consumes any of the services that the plan offers including the purchase of a phone line (“Plan purchases”), if the user decides not to use the plan, the user can cancel the plan up to 3 days after its purchase and a full refund will be made. The Company will refund up to 75% of unused additional non-plan purchases. Customer must request a return of any funds for non-plan purchases within 7 days of purchase.
Unless otherwise stated, Calls Translator, Corp and/or its licensors own the intellectual property rights for all material on www.callstranslator.com. All intellectual property rights are reserved. You may access this from www.callstranslator.com for your own personal use subjected to restrictions set in these terms and conditions.
You must not:
Republish material from www.callstranslator.com
Sell, rent or sub-license material from www.callstranslator.com
Reproduce, duplicate or copy material from www.callstranslator.com
Redistribute content from www.callstranslator.com
Parts of this website offer an opportunity for users to post and exchange opinions and information in certain areas of the website. Calls Translator, Corp does not filter, edit, publish or review Comments prior to their presence on the website. Comments do not reflect the views and opinions of Call Translator, Corp, its agents and/or affiliates. Comments reflect the views and opinions of the person who post their views and opinions. To the extent permitted by applicable laws, Calls Translator, Corp shall not be liable for the Comments or for any liability, damages or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.
Calls Translator, Corp reserves the right to monitor all Comments and to remove any Comments which can be considered inappropriate, offensive or causes breach of these Terms and Conditions.
You warrant and represent that:
You are entitled to post comments on our website and have all necessary licenses and consents to do so;
The Comments do not invade any intellectual property right, including without limitation copyright, patent or trademark of any third party;
The comments do not contain any defamatory, libelous, offensive, indecent or otherwise unlawful material which is an invasion of privacy
The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.
You hereby grant Calls Translator, Corp a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats or media.
Hyperlinking to our Content
The following organizations may link to our Website without prior written approval:
Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and
System wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls and charity fundraising groups which may not hyperlink to our Web site.
These organizations may link to our home page, to publications or other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party´s site.
We may consider and approve other link requests from the following types of organizations:
Commonly-know consumer and/or business information sources;
dot.com community sites;
associations or other groups representing charities;
online directory distributors;
accounting, law and consulting firms; and
educational institutions and trade associations.
We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of Calls Translator, Corp; and (d) the link is in the context of general resource information.
These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of liking party and its products or services; and (c) fits within the context of the linking party´s site.
If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to Calls Translator, Corp.
Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.
Approved organizations may hyperlink to our Website as follows:
By use of our corporate name; or
By use of the uniform resource locator being linked to; or
By use of any other description of our Website being linked to that makes sense within the context and format of content on the linking party´s site.
No use of Calls Translator, Corp logo or other artwork will be allowed for linking absent a trademark license agreement.
Without prior approval and written permission, you may not create frames around our Webpages that alter in any way the visual presentation or appearance of our Website.
We shall not be hold responsible for any content that appears on your Website. You agree to protect, indemnify, and defend us against all claims that is rising on your Website, as well as attorney’s fees related to any cause of action caused by your actionsNo link(s) should appear on any Website that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.
All messages and phone calls are encrypted end to end.
Reservation of Rights
We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amend theses terms and conditions and it´s linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.
Removal of links from our website
If you find any link on our website that is offensive for any reason, you are free to contact and inform us any moment. We will consider requests to remove links but we are not obligated to or so or to respond to you directly.
We do no ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we promise to ensure that website remains available or that the material on the website is kept up to date.
To the maximum extent permitted by applicable law, we exclude all representations, warranties, including but not limited to an implied warranty of fitness for particular purpose and conditions relating to our website and the use of this website. Nothing in this disclaimer will:
limit or exclude your liability for death or personal injury;
limit or exclude your liability for fraud or fraudulent misrepresentation;
limit any of your liabilities in any way that is not permitted under applicable law; or
exclude any of your liabilities that may not be excluded under applicable law.
The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort and for breach of statutory duty.
As long as website and the information and services on the website are provide free of charge, we will not be liable for any loss or damage of any nature.
Information We Collect
In order for Callstranslator to function properly, you agree to allow the following information to be obtained:
(1) Contacts Information
The users may agree to allow callstranslator to access their contacts. A simplified copy of the address book with information such as name, phone number, and ringtone of each contact will be stored on the Callstranslator servers if the user decides to share this information. The phone numbers of each contact are encrypted. The phone numbers and names of your contacts are used to build your Callstranslator friend list.
(2) Personal Information
When you install Callstranslator Software on your mobile device, you are required to provide a mobile phone number to receive an access code via SMS. The phone number will be saved on the Callstranslator servers. The phone number is also used to discover other Callstranslator users who have your phone number in their address book.
When you create a Callstranslator account, we may ask for personal information, like your name or email address. We may also collect demographic information, such as age, gender, or preferences. We might also ask you to create a publicly-visible profile, which may include your name and photo. You agree to allow us to collect this information.
(3) Location Information
Certain Callstranslator features require access to the location information on your mobile phone. Some features, such as “Find Nearby Friends" also store your location information in our servers, and share your location information with other Callstranslator users. If you are concerned about the privacy of your location information, we recommend you do not use those features.
(4) Device Information
When you install Callstranslator on your device, we may automatically collect certain information from your device, including an Android, Apple iOS, or other ID, device maker and model, mobile web browser type and version, IP address, MAC address, the operating system’s maker and version, location information, MCC (Mobile Country Code) information, the mobile application name, a list of mobile applications installed on your device and other technical data about your device.
(5) Usage Information
We automatically collect usage information that does not identify an individual user. For example, when you install Callstranslator on your device, we automatically collect information such as your device type, operating system version and type, IP address, certain unique device identifiers (such as Android ID, MAC address, and IDFA) and carrier and other information for your device. We use this information to enhance the services we offer and to help us understand how people use the Service.
(6) Analytic Information
We use third-party analytic tools to help us measure traffic and usage trends for the Service. These tools collect information sent by your device or our Service, including the web pages you visit, Callstranslator software screens you access, and other information that assists us in improving the Service. We collect and use this analytic information with analytic information from other users so that it cannot reasonably be used to identify any particular individual user.
(7) Cookie and Tracking
We use analytic tools provided by Google, AppsFlyer and others which use other visitor identification technology that help Callstranslator identify users and track usage of our Service.
When you use Callstranslator to send a multimedia message (such as sharing a picture, or sharing a video clip), the multimedia content will be cached in Callstranslator servers for increased performance. The cached content will be removed after a certain period of months. Callstranslator does not provide any means for you to delete the cached content manually.
(9) Share Data
Share Data is that you provide for use with Callstranslator, such as text, audio, photos and videos you make available through the app or contacts you add or import for use with Callstranslator, and which may be made available to third parties by your actions when using Callstranslator.
Callstranslator will not maintain a register or record of phone calls, videos, fotos or texts sent or received.
How We Use Information
Allow us to keep you posted on Callstranslator’s latest product announcements, application updates, and upcoming events.
Help us develop, deliver, test and improve our products, and services.
Provide personalized content and information to you and others, which could include online ads or other forms of marketing.
Provide, improve, test, and monitor the effectiveness of our Service.
Monitor metrics such as total number of visitors, traffic, and demographic patterns.
Diagnose or fix technology problems.
Information Sharing and Disclosure
We may share your information with businesses that are legally part of the same group of companies that Callstranslator is part of, or that become part of that group (“Affiliates"). Affiliates may use this information to help provide, understand, and improve the Service (including by providing analytics) and Affiliates’ own services (including by providing you with better and more relevant experiences ).
We also may share your information with third-party organizations that help us provide the Service to you (“Service Providers"). Our Service Providers will be given access to your information as is reasonably necessary to provide the Service under reasonable confidentiality terms.
We may also share certain information with third-party advertising partners. This information would allow third-party ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you.
We share the information we collect with third-party business partners who commit to comply with applicable laws concerning their usage of the information. Our third-party business partners may share anonymized information with their own third party business partners and use the information either for themselves or on behalf of their own business partners to operate and improve their services; provide you with advertisements and information for products and services in Callstranslator Software or on other mobile apps or websites based on variables such as your location, and assess your level of engagement with them; and carry out other purposes that are disclosed to you and to which you consent.
We may remove parts of data that can identify you and share anonymized data with other parties. We may also combine your information with other information in a way that it is no longer associated with you and share that aggregated information.
We may disclose your information to law enforcement, governmental agencies, or authorized third-parties, in response to a subpoena, court order or other governmental request, or when Callstranslator believes in good faith that disclosure is reasonably necessary to protect the property or rights of Callstranslator, third parties or the public at large.
International Data Transfers
We may need to transfer your information to other Groups or service providers in countries outside the European Economic Area (EEA). The EEA consists of countries in the European Union, Switzerland, Iceland, Liechtenstein and Norway: they are considered to have equivalent laws when it comes to data protection and privacy. This kind of data transfer may happen if our servers (i.e. where we store data) or our suppliers and service providers are based outside the EEA, or if you use our services and products while visiting countries outside this area.
If Callstranslator sends your information to a country that is not in the EEA, we will make sure that your information is properly protected. We will always ensure that there is a proper legal agreement that covers the data transfer. In addition, if the country is not considered to have laws that are equivalent to EU data protection standards then we will ask the third party to enter into a legal agreement that reflects those standards.
How Long We Keep Your Personal Information
We’ll store your information for as long as we have to by law. If there’s no legal requirement, we’ll only store it for as long as we need to.
How We Keep Your Personal Information Secure
We have specialized security teams who constantly review and improve our measures to protect your personal information from unauthorized access, accidental loss, disclosure or destruction.
We cannot accept responsibility for any unauthorized access or loss of personal information that is beyond our control and you waive any cause of action against us for any alleged or actual damages as a result thereof .
We’ll never ask for your secure personal or account information by an unsolicited means of communication. You’re responsible for keeping your personal and account information secure and not sharing it with others.
Link to Ads and Other Service
The Service may contain services, products, and/or links to other services, products, and websites, that are not owned or controlled by us. Please be aware that we are not responsible for the content nor for the privacy practices of these other websites, products, and services. We encourage you to be aware when you access a third party’s website or service and to read the privacy statements of each and every website and service you visit.
Some of our advertisers and/or advertising partners may display ads on Callstranslator’s products or services that directly solicit information, or contain technology to collect information about our users. This information is collected and used by our advertisers and/or advertising partners, and is outside of our control. If you have any questions about a particular advertisement, you should contact the responsible advertiser directly.
Do Not Track Notice
Currently, we do not respond to “Do Not Track” requests.
Children’s Personal Information
All Callstranslator services and websites are not intended for children under the age of 13. Children under the age of 13 should not use them at any time. Callstranslator does not knowingly collect any information from children under the age of 13. In the event that we learn that we have collected personal information from a child under age 13 without parental consent, Callstranslator will promptly delete such personal information in a secure manner.
If Callstranslator, or substantially all of its assets were acquired, or in the unlikely event that Callstranslator goes out of business or enters bankruptcy, user information would be one of the assets that would be transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of Callstranslator may continue to use your personal information as set forth in this policy.
Below we set out details on how you can exercise your rights. If you have a question or cannot find the answer, please email us at support@callstranslator,com
Please note, some of these rights such as the right to data portability and right to restriction, apply from November, 01 2020. Contact us at any time to:
Request access to information that Callstranslator has about you
Correct any information that Callstranslator has about you
Delete information that Callstranslator has about you
If you have any additional questions about Callstranslator’s collection and storage of data, please contact us at: firstname.lastname@example.org
All inquiries for customer support and technical assistance should be directed email@example.com. Please allow approximately 24 hours for a response to your inquiry.